Over-riding Notification email recipients using $MAILHEADERPARAM tag. How can I specify multiple recipients? Question
Here's what we want to do:
Here's what we can do.
Then include text in the email asking "security1" to forward the message to "security4@our_company.com"
The rule for the Notification is "item changes to 'Closed' state AND submitter is CURRENT USER". All users get subscribed to this. Normally this would send the notification to the Submitter, but the "MSG_TO" over-rides that