A new process app snapshot has been made available on Serena Central; the Computer Incident Response Plan Management app. We've created the app specifically for response teams, but the process app can certainly be further customized to work in other response scenarios beyond just Computer Security.
The process app snapshot can be downloaded as a .zip file or, if your organization doesn't accept zip downloads, as individual .mss, .txt and .htm files.
A quick video on the CSIRP process app
is also available.