Ermina Wu
Ermina Wu
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Hi,
We are using SBM 11.4.1. We encountered following error message "Unknown error occurred. Please contact your Administrator." when trying to access My Kanban. After the error occurred, the display will be blank and browser will need to be closed. This also happen with admin privilege.

Please advice. Many thanks.
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  • Accepted Answer

    Wednesday, February 13 2019, 05:58 AM - #Permalink
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    I contacted support via help desk, and was able to get a solution. there is a DB script that will be needed, and it depends on security timeout set in configurator.
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