I have an escalation that runs a web service. Currently I don't know if the escalation fires, or if the web service returns correctly.

I have verified the soap envelope in a program called SOAPUI, and I have implemented an orchestration that runs the same envelope. I have been able to map the returned field I want, however I need to nuance of an escalation for my system.

How do I verify that an escalation has fired?

How do I debug an escalation web service?

Any information is appreciated!
Responses (1)
  • Accepted Answer

    Tuesday, July 03 2012, 05:24 PM - #Permalink
    Check the contents of ns.log (the notification engine log file). Full path can be found in Configurator.
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